Your Information Protection — bdt Privacy Policy

This Privacy Policy ("Policy") sets out the rules governing the processing of personal information between the bdt Casino platform ("bdt" or "we") and users of its website bdtcasino.cam ("you" or "member"). By using this website, completing registration, or using any of our services, you are considered to have agreed to all the terms of this Policy.

Please read the Terms and Conditions for the full rules governing use of our platform, which serve as a complementary document to this Privacy Policy. Together, this Policy and the Terms and Conditions form the legal basis of the relationship between bdt and you.

If you have difficulty understanding anything in this Policy, contact us via 24/7 live chat or email.

We may collect the following types of information when you register, make transactions, or use services on the bdt Casino platform:

1.1 Information Provided by Members

• Full name, date of birth, and national ID or passport number (for age verification)
• Mobile number and email address
• Residential address
• Payment details — such as bKash, Nagad, or Rocket account numbers
• Any documents submitted during registration or verification

1.2 Automatically Collected Information

• IP address, browser type and version, operating system
• Referring URL (source of visit to the website)
• Page visits, clicks, session duration, and navigation patterns
• Data collected through cookies and similar tracking technologies
• Device identifiers (when using the app on Android or iOS devices)

1.3 Information Received from Third Parties

In some cases we may receive information from authorised third parties involved in identity verification, fraud prevention, or promotional activities. Such information is always collected and used in accordance with applicable law.

We use collected information only for the lawful and specific purposes described below:

1. Account Creation and Management: Completing the registration process, verifying a member's identity, and ensuring secure access to the account.
2. Transaction Processing: Safely completing deposits and withdrawals via bKash, Nagad, and Rocket.
3. Legal Compliance: Age verification (21+), identity confirmation, and adherence to applicable regulations.
4. Customer Support: Resolving your issues and providing necessary information via live chat and email.
5. Fraud and Security Management: Detecting and preventing suspicious activity and maintaining platform security.
6. Promotional Communications: Informing you about bonus offers, promotions, and new features with your consent.
7. Platform Improvement: Analysing user experience to improve website functionality and new features.
8. Responsible Gaming: Monitoring members' gaming behaviour and taking supportive measures.

Your information will not be used for purposes beyond those stated in this Policy. If information needs to be used for a different purpose, we will inform you in advance and, where applicable, obtain your consent.

bdt does not sell or rent your personal information to any third party. However, we may share certain information in the following limited circumstances:

3.1 Service Providers

We work under contract with trusted service providers to assist with tasks such as payment processing, identity verification, technical infrastructure, and customer support. These organisations receive only the information necessary for their specific task and are required to follow strict confidentiality obligations.

3.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable law. In such cases, only the information legally required will be provided.

3.3 Fraud and Crime Prevention

Information may be shared with relevant investigative bodies to prevent money laundering, fraud, or other illegal activities.

3.4 Business Restructuring

In the event of a company merger, acquisition, or restructuring, member information may be transferred. However, the new entity will also be required to follow the same standard of privacy protection.

bdt uses both technical and organisational safeguards to ensure the security of your information:

4.1 Technical Safeguards

• SSL Encryption: All data transmitted through the website and app is encrypted using SSL/TLS technology so that third parties cannot read it.
• Firewall and Intrusion Detection: Our servers are protected by industry-standard firewalls and systems that detect suspicious access attempts.
• Database Security: Stored personal information is kept in encrypted databases, accessible only to authorised staff for specific purposes.
• Two-Factor Authentication: OTP-based verification is in place to secure account access.

4.2 Organisational Safeguards

• Only staff who need it have access to specific information (following the "least privilege" principle)
• All staff involved in data handling receive regular security training
• Confidentiality agreements with third-party service providers are mandatory
• Data protection measures are regularly audited and reviewed

However, as transmitting information over the internet is not entirely without risk, we cannot guarantee 100% security. When we become aware of any security issue, we take immediate action and notify affected members as quickly as possible.

The bdt Casino website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of our site.

5.1 Types and Purpose of Cookies

• Essential Cookies: Required to keep login sessions active, verify security tokens, and ensure the core functionality of the platform. Disabling these cookies may cause the site to not work properly.
• Functional Cookies: Used to remember your preferred language, site settings, and personalised experience.
• Analytical Cookies: Used to analyse site traffic and understand user behaviour. This data is processed in aggregated and anonymous form.

5.2 Cookie Controls

You can block or delete most cookies by changing your browser settings. However, disabling essential cookies may cause some services to not work properly.

We retain your personal information only for as long as it is needed to fulfil the original purpose for which it was collected, or to meet legal obligations.

• Information for active accounts is retained for the entire duration the account remains open.
• Even after an account is closed, certain information (such as transaction records and identity verification documents) may be retained for a set period due to legal and regulatory requirements.
• Marketing-related information is deleted immediately upon withdrawal of your consent.
• If you request deletion of your account, your information will be deleted within a reasonable time unless there is a lawful reason to retain it.

bdt Casino takes your data protection rights seriously. You have the following rights:

7.1 Right to Access

You may request to know what information we hold about you and how it is being used. We will provide this information within a reasonable time.

7.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Most information can be updated directly from your profile.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.

7.4 Withdrawal of Marketing Consent

If you no longer wish to receive promotional emails or messages from bdt, you may unsubscribe at any time by letting us know. However, it is not possible to stop sending important service-related messages such as transaction confirmations or security alerts.

To exercise these rights, contact our customer support. Requests for account restrictions related to Responsible Gaming can be made in the same way.

bdt Casino is an adults-only platform. Registration or use of this site by anyone under 21 years of age is strictly prohibited. We do not knowingly collect any personal information from minors.

An age verification process is followed at the time of registration. If we become aware that information from a minor has been collected by mistake, we will immediately close that account and delete the related information.

Our website or app may contain content from game providers such as PG Soft, JILI, Pragmatic Play, and Evolution. These external services have their own privacy policies, for which bdt is not responsible.

bKash, Nagad, and Rocket are used as payment gateways. During payment processing, the respective provider's own data protection policy applies. We do not store sensitive payment information on our servers.

We may update this Privacy Policy from time to time. Before any changes take effect, we will publish a notice on the website and update the date at the top of the document.

For significant changes, we will notify you directly by registered email or mobile. Continued use of the platform after a revised policy is published will be considered as your agreement to the new policy.

You can also visit our About Us page for a full description of all terms and rules governing our services, where the platform's goals and commitments are described in detail.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our customer support team is available in both Bengali and English, 24 hours a day, 7 days a week.

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For quick answers to common questions, check our FAQ section, which contains answers to common questions about privacy, payments, and accounts.